When things go wrong…

Complaint Form

We are sorry that you feel you have reason to complain. We value feedback and the opportunity to improve. In line with our policy, we are committed to ensuring quality at every step. The customer sits at the centre of all our business activities.

We will work hard to ensure systems, processes and resources are in place to deliver efficiency across our business operations and deliver a reliable, consistent experience to you, our customer.

You can make a complaint by:

  • Completing our Online Complaint Form

  • Writing to us at:

    datumpin UK

    7 High Street, Chipping Sodbury
    Bristol BS37 6BA

    datumpin USA

    3221 Fitzgerald Road
    Rancho Cordova, CA 95742